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Shipping Policy

We strive to provide our customers with the best experience possible and want to ensure your Suja Organic products are delivered fresh and cold. To maintain this level of quality, all perishable products are packed with gel packs and shipped in special eco-friendly insulated boxes Monday-Wednesday via FedEx 2 day.

Shipments: For all orders placed Monday – Wednesday you may expect them to ship on the same or next business day. For all orders placed Thursday – Sunday, those will ship the next business day (Monday or Tuesday). Please note that order processing times and shipment/delivery dates are subject to change in the event of a national holiday or during other high demand periods.

Tracking: When your package ships (both subscriptions and a la carte), we will send you a confirmation email with your tracking number. You can track your package to get status information and see an estimated delivery time window for eligible shipments. Or if you’d like more visibility, you can use FedEx Delivery Manager to monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. Please check your spam/junk folder if you are not seeing an email from us or contact us at orders@sujaorganic.com with any questions or concerns.

FedEx: It is the responsibility of FedEx to deliver your order after it has shipped from our facility. If you have questions about a shipment after you receive the shipping confirmation, please contact FedEx and reference your tracking number. FedEx is instructed to leave your package at your door whenever possible. Some locations may require your signature. It will be at FedEx's discretion where it is safe to leave your package.

Suja Organic is not responsible for lost or stolen packages, or product that has been left out for extended periods of time, weather, or other unrelated delays. Additionally, Suja Organic cannot be held responsible for damaged or compromised products due to incorrect addresses: We ship to the exact address you enter at checkout. Please double check that your address is correct before submitting your order. Please contact FedEx if they are having trouble delivering to your particular address.

PO Box: We are not currently able to ship to P.O. Boxes. Please make sure you enter the address of a home or business within the US. Juice orders placed with a PO Box will be canceled and refunded.

International shipping: At this time, we only ship domestically within the Continental United States and Hawaii. We are currently unable to ship to US Territories or oversees.

Shipping Timeline:
  • Refrigerated products should reach you within 2-8 days from date of purchase.
  • Organic Greens Powder orders are shipped using the US Postal Service (USPS) Ground Advantage and may take 3 to 9 days to be delivered once USPS has picked up your package from our warehouse.

Suja Organic shipping boxes are clearly marked “PERISHABLE” and products must be refrigerated upon receipt. We guarantee our products will arrive at least 30 days before their best by date.